Call us at 1.970.663.1200 or 1.800.280.2304 to schedule a remote repair.
1.) Download the software to your desktop.
2.) Confirm any forward progressing questions until you see a window like the image below.
3.) You are now ready for remote connection.
4.) Just tell us the ID and we will connect to your computer.
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Charges:
The cost for this service is a $1.50/minute with a 15 minute minimum session.
A session is defined by a phone or computer connection with a technician.
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Security:
You and your data are safe and respected. You are secure and cared for. Relax, sip a cup of coffee and chat with us as we work for you. If you are a new customer, please visit the links below and explore who we are.
We look forward to greeting you. We provide this service to insure that our customers are provided the personal and expert care they deserve to operate technology in their homes and businesses.
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Install Server Support:
If you would like us to have access to your system at all times, please install this version of remote support.